Looking for / reserving a property
Q. How do I reserve a property?
To secure your chosen property, please follow these simple steps:
- Check Availability: Contact our team first to confirm that the property is still available.
- Complete the Paperwork: You will need to fill out a Reservation Form, a Data Consent Form, and a Medical Questionnaire.
- Secure Your Booking: Depending on the specific property, you will be asked to pay either an advanced rent payment or a damage deposit. If you are unsure which applies to your booking, just let us know.
Download Your Forms
Please download the necessary reservation forms below. If you are unsure which form you need, please contact a member of the Westmanor Student Living team—we are always happy to help!
Q. Do I need to view the property before booking it? How do I arrange a viewing?
While you are not required to view a property before booking, we highly recommend scheduling a viewing first.
How to Book a Viewing:
You can arrange an appointment by contacting us directly using the details on our Contact Us page, or by submitting an enquiry directly through the specific property’s webpage.
- Notice Period: Because most of our properties are currently occupied, we are legally required to give our current tenants 24 hours’ notice before entering. Therefore, we advise contacting us at least 48 hours in advance of your preferred viewing date.
- Viewing Hours: Appointments are available Monday to Friday, between 9:30 am and 4:00 pm.
Cancellations and Rescheduling:
If you need to cancel or rearrange your viewing, please call us directly giving us as much notice as possible so we can notify our tenants and update our schedule.
Q. What is a UK guarantor?
A UK guarantor is an adult currently residing in the UK who is in full-time employment. By signing a legally binding agreement, they agree to take financial responsibility for your rent if you fall behind on your payments or are unable to pay for any reason.
Please note the following important criteria:
- Employment Status: They must be a full-time working adult (they cannot be another student or unemployed).
- Liability: They are legally required to cover your rent and any associated costs if you default on your tenancy agreement.
- Alternative Options: If you do not have a UK resident in full-time employment to act as your guarantor, you can use an approved guarantor service (such as Housing Hand), or contact us to discuss our purpose-built student accommodation options that do not require a guarantor.
Q. Are there any extra costs?
We do not charge any agency fees.
Q. What if my plans change and I am unable to take the property?
If you decide not to take the property and have not yet signed a tenancy agreement, depending on which property you have reserved then you would lose the £100 advanced rent payment or £100 of the damage deposit paid. If you have signed a tenancy agreement then you would have to find a suitable replacement for your flat/room and you would be responsible for any rent payments until a replacement is found. Once a replacement has been found, an administration fee of £50 will be payable for the amendments of the tenancy to be made. This is stated in the tenancy agreement.
Q. How long is my tenancy agreement?
Tenancy agreements vary by property. Please contact our team for specific details regarding your chosen accommodation.
Q. Can I put my belongings in the property over the summer?
As requirements vary depending on the property you choose, please contact us for further details if you are unsure.